Updated 17 September 2026

Support

Need help with FitPit? Email support@fitpit.app and we will get back to you, usually within one working day.

Report a user or community

In the app, open the person's profile and tap ⋯ → Report, or open the community and tap the flag. We review every report within 24 hours. You can also block a person from the same menu; blocked people cannot find you, see your profile or add you. Manage blocked people in Settings → Blocked people.

Delete your account

Settings → Delete account. This removes your account and everything linked to it immediately. It cannot be undone.

Reps are not counting

  • Place the phone at waist height, 2–3 metres away, so your whole body is in frame.
  • Use good, even lighting and avoid bright windows behind you.
  • Wear clothes that contrast with the background.
  • Hold still during the short measurement before the set starts.

Subscriptions

Subscriptions are managed by Apple: open iOS Settings → your name → Subscriptions. For refunds, visit reportaproblem.apple.com.

Privacy

Read the Privacy Policy at fitpit.app/privacy. To access or export your data, email support@fitpit.app from the address linked to your account.